Our Approach
Where Empathy Meets Expertise
In child welfare, we are deeply moved by the challenges faced by vulnerable families and children. To drive real change, we combine our empathy with solid data, guiding our actions with best practices. Our multi-disciplinary team’s global impact speaks to our commitment. We work with local, national, and international agencies, as well as independent organizations, to advance their efforts in protecting and supporting children and families.
Process Consultation
At IHS, we use a process consultation model to guide our work. This approach is based on the idea that organizations can tackle challenges more effectively when their managers and staff develop the skills to assess and solve problems themselves.
Instead of doing the work for our clients, we work with them. From diagnosing issues to implementing solutions, we collaborate closely with organizations, their leadership, and staff. This partnership empowers them to find and apply the best solutions and helps ensure that the changes are sustainable.
By engaging directly in the process, organizations not only address their immediate challenges but also build the capability to manage future ones (Schein, 1987).
Our Process: Step-by-Step
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We establish strong partnerships with your managers and staff, fostering open communication and collaboration.
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We conduct a structured assessment and diagnosis to identify your organization’s challenges and strengths, working together to uncover opportunities and obstacles.
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We help define clear objectives and develop actionable strategies, formalizing them into strategic and operational plans.
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We provide tailored training, coaching, and learning strategies to empower your team, ensuring new skills are effectively applied.
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We support ongoing data collection and evaluation to ensure your organization remains agile and responsive to evolving needs.
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We provide ongoing reassessment, monitoring, and troubleshooting support to ensure long-term progress and success. Through our partnerships, you'll gain the skills to address new challenges as they arise, and we'll be here to assist you every step of the way, fostering continuous improvement.
Are you ready to start a conversation?
Our process consultation model is designed to collaborate with you in creating effective, sustainable solutions. If you have any questions or would like to learn more, feel free to reach out using the Contact Us form. We’re here to help you navigate the complexities of child welfare.